Whether you are a small or large company, Freshworks crm can help you manage your business better. The software has a variety of features that will help you manage your sales, deals, and customer relationships. There are also several different reports that you can get from the software.
Customer relationship management software for sales and marketing teams
Freshworks Freshsales CRM offers sales and marketing features that help companies manage leads, track customers, and deliver personalized marketing campaigns. The Freshsales product also helps sales managers gain a comprehensive, granular view of their team’s activities and sales performance. It allows sales leaders to create team-based reports, analyze sales efforts, and track the performance of individual members.
Freshsales CRM also offers sales automations and AI-powered reporting tools. Using predictive lead scoring, Freddy AI can analyze sales activity and make recommendations on next steps to close deals. It can also flag deals that are inactive or stalled. It also allows sales managers to set up auto-assignment rules.
Freshworks CRM also offers a generous 21-day free trial. Customers can also purchase plans with monthly or annual billing. The free version offers a limited set of features, but the Growth plan includes two-way email sync, automated workflows, and a visual sales pipeline.
AI-powered chatbots
Whether you are looking to boost customer engagement or improve customer service, Freshworks has a solution to suit your needs. Their products, including Freshsales and Freshchat, aim to simplify your work and make it more delightful.
Freshsales is a CRM platform with built-in communication tools. Its AI-powered assistant learns from historical sales data and provides contextual information about prospects. It can also suggest the right time to follow-up with a lead.
32 types of reports
Touted as the most powerful customer relationship management system on the market, Freshworks CRM is a beast in its own right. The software suite’s Freshsales product is built for sales, marketing and customer support, while Freshservice handles IT support.
Freshworks CRM is powered by a bevy of high-tech features and functions, from predictive analytics to AI powered contact scoring. It also boasts a mobile app and an integrated phone system. Freshworks also enables users to import data from other CRM systems. For businesses looking to upgrade from patchwork solutions to an all-in-one solution, this may be just the ticket.
In all fairness, Freshworks CRM is not for the faint of heart, but it does offer a number of service levels to choose from. It’s also got a generous 21-day free trial to boot. The suite is available for annual or month-to-month billing. Freshworks also has a suite of other products and services to choose from, such as Freshmarketer for marketing and Freshteam for HR. It also offers some of the best customer support in the business.
Deal management
Managing your deals effectively can help your company grow faster. You need an organized deal management system to ensure that all the leads you’re working on are qualified and that you’re focusing your resources on the most promising ones. The Freshworks CRM can help you manage your deal pipeline with ease.
Freshworks CRM has a number of specialized solutions for different business teams. Some of these solutions are available on a pro or enterprise plan. These include Freshsales for sales and marketing, Freshservice for IT service management, Freshteam for HR management, and Freshdesk for omnichannel customer support.
Freshworks CRM has an intuitive mobile app. This app provides real-time updates on deals. It also allows users to manage tasks and appointments. It also provides an extensive knowledge base and an AI-powered assistant. This assistant can be used to predict deal performance and build deeper relationships with your customers.
Service plans
Whether you are a small or mid-size company, Freshworks CRM service plans offer you an all-in-one solution for your sales and marketing needs. The solution provides automated sales productivity tools, a customer service platform, and integrations with popular business applications.
Freshworks CRM service plans are divided into three categories. These include the free version, the Forever Free plan, and the Growth plan. Each of the plans comes with the same basic CRM features, but with some limitations. For example, the Growth plan includes two-way email sync, messaging integrations, and a visual sales pipeline.
